Wednesday, November 18, 2009

Satisfaction

BCAC sees over 1000 people a year. Most of them enter our building scared and unsure what lies ahead. For each family we see we provide a satisfaction survey. For the last 2 years now we've 95% of respondents state their experience at BCAC was either good or very good. We're very proud of these numbers.

One such survey came across my desk today. I'm pretty proud of what it says about our impact - even on a 17 year old girl. We often forget that they are still children and appreciate all that we can do for them. Please read.





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